Contact Our Elite Team
Ready to begin your journey to gaming greatness? Get in touch with our team of Oracles and support specialists.
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Emergency Coaching
For urgent session needs
24/7 availability for premium members
Average Response Times
- General Inquiries 2-4 hours
- Coaching Bookings 1-2 hours
- Technical Support 30 minutes
- Billing Issues 15 minutes
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Frequently Asked Questions
How quickly can I get started with coaching?
Most of our coaches have availability within 24-48 hours. Premium members can often book same-day sessions based on coach availability.
What if my game isn't listed?
We're constantly adding new games and coaches. Contact us with your game request, and we'll do our best to find you a qualified Oracle within our network.
Do you offer refunds if I'm not satisfied?
Yes, we offer a satisfaction guarantee. If you're not happy with your first session, contact us within 24 hours for a full refund or alternative coach pairing.
Can I request a specific coach?
Absolutely! When booking, you can request a specific coach. While we can't guarantee immediate availability, we'll do our best to match you with your preferred Oracle.
How do I prepare for my coaching session?
Have recent gameplay recordings ready, a stable internet connection, and Discord installed. Your coach will provide specific preparation instructions before your session.
Do you offer team coaching sessions?
Yes! We offer team coaching for groups of 3-5 players. Team sessions focus on coordination, strategy, and communication. Contact us for custom team packages.
Still Have Questions?
Our team is here to help you every step of the way. Don't hesitate to reach out - your journey to gaming greatness starts with a conversation.
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